本文目录
presidential suit(PS)总统套房
1、宾馆，招待所住房标准及经济间两种。
标准间指：2-3张床，有独立卫生间，有地毯，彩电，电话，风扇（或分体空调）；
经济间指：4-6人间（或高低铺）集体浴室,一般黑白电视。标准间与经济间最大的区别在于有无卫生间。
有标准间，单人床（大床）套房，豪华套房，总统套房房内有独立卫生间，地毯，彩电，电话，中央空调，小冰箱等。
酒店客房常用英语-唤醒服务Wake-up Call Service.
A：客房服务，我能为您做些什么吗？
A: Room service, can I help you?
B：我们早要去纽约，因此我想让你们明天早上叫醒我。
B: I’m going to Newyork early tomorrow morning. So I would like
to request an early morning call.
A：没问题，那么您想让我们明天早上什么时候叫醒您？
A: No problem, at what time would you like us to call you
B: At 6 sharp tomorrow morning, please.
B：请用电话叫醒，我不想吵醒邻居。
B: By phone, please. I don’t want to disturb my neighbors.
A：好的，那么我们明早6点叫醒您。
A: OK. So we will wake you up at 6:00 tomorrow morning.
A: Hello, I would like to check in, please.
B: Do you have a reservation with us?
A：是的，我在你们酒店预订了今晚的房间。
A: Yes, I booked a room here for tonight.
B: May I have your name, please?
B: May I see your passport, please?
B: We have Room 001 reserved for you.
B: Would you mind filling in his form, please?
B：请您在上面签上您的姓名，好吗？
B: Could you sign your name here, please?
A: Will that be all right, sir?
B：好了，祝您在我们酒店过得愉快。
B: Yes, I hope you’ll enjoy your stay in our hotel.
1、Good morning(afternoon, evening), sir(madam)
早上（下午、晚上）好，先生（夫人）。
4、Welcome to our hotel(restaurant, shop).
欢迎到我潜龉荩ú吞?⑸痰辏├础?
5、Wish you a most pleasant stay in our hotel.
6、I hope you will enjoy your stay with us.
希望您在我们宾馆过得愉快。（客人刚入店时）
I hope you are enjoying your stay with us.
希望您在我们宾馆过得愉快。（客人在饭店逗留期间）
I hope you have enjoyed your stay with us.
希望您在我们宾馆过得愉快。（客人离店时）
8、**hotel, front desk. Can I help you?
9、Sorry, I’ve dialed the wrong number.
10、May I speak to your general manager?
11、Sorry, he is not in at the moment.
Would you like to leave a message?
20、Thank you for your advice(information, help)
26、Thank you for staying in our hotel.
29、I’m sorry,It’s my fault.
30、Sorry to have kept you waiting.
38、Is there anything I can do for you?
42、It’s on the second(third) floor.
Where is the washroom(restroom, elevator)?
请问盥洗室（休息室、电梯）在哪儿？
45、It’s in the lobby near the main entrance.
46、It’s in the basement at the end of the corridor.
49、Please don’t leave anything behind.
57、Goodbye and thank you for coming.
58、Goodbye and hope to see you again.
60、Wish you a pleasant journey! Good luck!
2、May I know your name and room number?
您能告诉我您的名字与房间号吗？
4、Please pay at the cashier’s desk over there.
6、Housekeeping.May I come in?
7、Leave your laundry in the laundry in the laundry bag behind the bathroom door.
请把要洗的东西放在浴室门后的洗衣袋中。
8、I hope I’m not disturbing you.
9、One moment,madam. I’ll bring them to you right away.
10、I’ll send for an electrician( doctor,……)
11、Sit down, please.Here is the menu.
12、What would you like to have,coffee or tea?
13、Would you like to have any wine with you dinner?
7:00a.m.to 9:00a.m.for breakfast.
11:30a.m.to1: 30p.m.for lunch.
6:30p.m.to 8:30p.m.for dinner.
15、Here is the bill. Please sign it.
1、What kind of rooms(foods) would you like to have?
您需要什么样的房间（吃什么样的菜）？
2、Here is a brochure of our hotel and tariff.
这是介绍我们饭店的小册子和价目表。
3、We’ll give you a 10%(ten percent) discount.
4、We’ll offer tour guides complimentary breakfasts.
7、May I present you a litter souvenir?
8、Let’s drink to our friendship!
9、Let me propose a toast to the health of our guests!
11、How do you like Chinese food?
12、What do you think of our service?
13、Thank you for your comments(compliment, suggestions).
谢谢您给我们提的意见（赞扬、建议）。
14、I’m afraid it’s against the hotel’s regulations.
15、In our hotel we don’t accept tips.
It’s our pleasure to serve our guests well.
我们为能为客人服务好而感到高兴。
16、I’m afraid you’ll have to pay for thedamage.
17、Thank you for telling us about it.
I’ll look into the mater right away.
18、Iassure you it wont happen again.
19、Please don’t worry,sir(madam)
I’;; send someone up to your room right away.
20、I can’t guarantee anything,but I’ll try my best.
22、How do you like this fashion(color,size,design)?
您喜欢这种款式（颜色、尺寸、图案）吗？
23、The extra large size of this color is out of stock.
24、They are altogether 175(one hundred and seventy-five) yuan.
You may pay in cash or with credit card.
25、You have made a good choice, you have very good taste.
can't put somebody through接不通
second floor(英)三楼，(美)二楼
staircase, stairs, stairway楼梯
sitting-room, living-room起居室
cold and hot water taps冷热自来水龙头
sprinkle-nozzle,(shower) nozzle喷头
toilet, lavatory, washroom卫生间
water closet, W.C.厕所；抽水马桶
toilet roll, toilet paper卫生纸
opal bulb, opaque bulb乳白灯泡
sitting-room, living-room起居室
cold and hot water taps冷热自来水龙头
sprinkle-nozzle,(shower) nozzle喷头
toilet, lavatory, washroom卫生间
water closet, W.C.厕所；抽水马桶
toilet roll, toilet paper卫生纸
opal bulb, opaque bulb乳白灯泡
Be careful when using the bath.使用此浴室时小心。
Booking made through most travel agents.可通过各地旅游代理商定票。
Centrally located overlooking a park with free parking.市区中心，紧靠公园，免费停车。
Cleanliness and comfort assured.保证干净舒适。
Conference facilities.会议设施
Easy access to… Close to city center.紧靠市中心，去……交通便利，。
Equipped and furnished to a high standard.家具配备高档，设施配备精良。
Extremely well equipped.设施配备精良。
Friendly family guest house near city center and railway station.家庭式客房，紧靠市中心和火车站。
Full central heating with house provided hot water 24 hours中央暖气系统，房间24小时提供热水。
Fully centrally heated.中央暖气全部开放。
Indoor swimming pool室内游泳池
Night porter on duty.夜间有行李搬运服务生。
Price according to season and size of flat.价格按季节和公寓大小而定。
Reduced rates for elderly.老人优惠
Shave pins in all bedrooms所有卧室备有刮脸刀/脱发器插头
Stay a minimum of 3 nights and receive 1 extra night free.最少住三晚，另外免费一晚。
Tea/coffee making facility in all bedrooms.所有卧室有沏茶和煮咖啡的条件。
This offer is available for all stays to 31 October 2003.对截至2003年10月31日的住宿实行优惠。
Warm, friendly service in a comfortable home.热情友好的服务，舒适温馨的家。
尽享阳光下炽热的服务… Soak up the most Sizzling service under the sun…
快乐的贵宾 be a happy executive at Yuda
贵宾房人民币988.00元净价 Only RMB 988.00 Net for Executive Club Room
实用面积48.6-56.8平方米 Room Area of 48.6-56.8sqm
贵宾酒廊的所有特权 Privileges of Executive Club Lounge
快速登记入住及快速退房 Express Check-in& Express Check-out
免费使用贵宾酒廊私人包间 Free Usage of the Lounge Private Room
免费1小时使用贵宾会议室 One Hour Free Usage of the Lounge Meeting Room
贵宾酒廊的免费下午茶 Complimentary High Tea at the Lounge
欢迎水果篮 Welcome Fruit Basket
乐彼思特西餐厅的自助早餐 Daily Buffet Breakfast at Le Bistroq
苏格兰酒吧欢迎饮料券 Welcome Drink Coupon at Scott's Bar
一大瓶矿泉水 One big Bottle of Mineral Water
贵宾夜床服务及晚安赠品 Turndown Service and Souvenir of Executive Club
延长退房至下午三点 Late Check-out Till 3:00pm
免费机场奔驰巴士接机 Free Airport Pick-up by Benz Coaster(需提前预订)(Prior Reservation Required)
免费使用健身设施(设施有限) Free Use of Gym( Limited Facilities)
以上房价已含15%的服务费 Above rate is inclusive of 15% surcharge.
上述房价对单/双人居住均有效，有效期至2001年8月31日 Above rate is valid until August 31, 2001
